Career Opportunities


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Our mission is simple. We make business travel less complicated for travelers, less costly for employers and more profitable for service providers. Using our industry-leading software solutions, employees book travel and car service and report those expenses faster and more easily than ever before. Corporations control costs more effectively. Travel management companies deliver more engaging customer experiences. Car service operators benefit from new efficiencies and widen their customer reach. In other words, everybody wins. We've helped thousands of forward-thinking companies modernize their systems, improve travel management and save money. Deem is backed by leading venture capital funds as well as corporate and private equity investors. The company is headquartered in San Francisco, CA and has an office in Bangalore, India.

The Technical Analyst is the first point of contact in the Customer Service Group for research and resolution of routine issues or problem reports. The Technical Analyst uses documented troubleshooting procedures to evaluate the case, articulate an actionable problem statement, and define an appropriate course for escalation.  Maintaining detailed case notes and ongoing status updates, the Technical Analyst will follow the case to resolution and/or closure in accordance with client service agreements and SLAs.  The Technical Analyst will monitor daily feeds, notifications (failed booking, points for purchase, auto-cancel, etc.) and ongoing case volume for trends; formulate impact statements and escalate or advocate for fixes as appropriate.

San Francisco, California (HQ)

Our mission is simple. We make business travel less complicated for travelers, less costly for employers and more profitable for service providers. Using our industry-leading software solutions, employees book travel and car service and report those expenses faster and more easily than ever before. Corporations control costs more effectively. Travel management companies deliver more engaging customer experiences. Car service operators benefit from new efficiencies and widen their customer reach. In other words, everybody wins. We've helped thousands of forward-thinking companies modernize their systems, improve travel management and save money. Deem is backed by leading venture capital funds as well as corporate and private equity investors. The company is headquartered in San Francisco, CA and has an office in Bangalore, India.

 

The Solutions Consultant is responsible for working with prospective and existing clients to articulate how Deem solutions can solve their business challenges, and to help manage the configuration and implementation process of Deem solutions. In addition, you will play a key role in interfacing between field resources and Product Management to relay product enhancement and improvements ideas. You will have three very related and specific areas of responsibility:

 

1) During pre-sales by performing prospect/customer needs analysis and product demonstrations.  Using domain expertise and experience, the Solutions Consultant will directly interact with prospects and customers, alongside the Sales team, to clearly understand requirements and present compelling solution demonstrations as a proof point for Deem solutions.

 

2) Liaison between field resources, such as Sales, Marketing Professional Services and Support team members, and Deem Product Management team driving solution feedback.  The objective of the Solutions Consultant in this capacity is to assist in improving the Deem solutions in regards to marketplace competitiveness and customer needs and feedback.

 

3) Post-sales assistance with relaying requirements and expectations to the deployment team and helping to ensure a smooth transition from sales to deployment.  The Solutions Consultant will assist the Professional Services team to ensure that customer requirements are clearly understood and communicated to the delivery team leader. 

 

 For success in this role, you must be detail oriented, organized, dependable, and willing to handle multiple priorities with a high degree of flexibility. Strong candidates take initiative and work well independently and if you enjoy a fast paced, dynamic, team environment, you'll fit right in with the rest of the Deem Team. This position can be based out of Deem HQ or from a home office.

San Francisco, California (HQ)

Our mission is simple. We make business travel less complicated for travelers, less costly for employers and more profitable for service providers. Using our industry-leading software solutions, employees book travel and car service and report those expenses faster and more easily than ever before. Corporations control costs more effectively. Travel management companies deliver more engaging customer experiences. Car service operators benefit from new efficiencies and widen their customer reach. In other words, everybody wins. We've helped thousands of forward-thinking companies modernize their systems, improve travel management and save money. Deem is backed by leading venture capital funds as well as corporate and private equity investors. The company is headquartered in San Francisco, CA and has an office in Bangalore, India.

 

We are looking for Engineers to help us dramatically expand and improve our rapidly growing product offerings. We operate in an agile manner with small, cross-functional teams who are empowered to make decisions and move quickly. Deem’s Engineering team is the perfect place for developers  to work on and deliver world-class software in a friendly, fun and innovative environment. At Deem, our Principal Engineers are empowered to make an impact by designing simple, scalable, easy to maintain solutions for complex problems. You’ll be expected to develop an understanding of the business travel domain and collaborate with business and product teams to deliver solutions to maximize customer satisfaction. 

San Francisco, California (HQ)

Our mission is simple. We make business travel less complicated for travelers, less costly for employers and more profitable for service providers. Using our industry-leading software solutions, employees book travel and car service and report those expenses faster and more easily than ever before. Corporations control costs more effectively. Travel management companies deliver more engaging customer experiences. Car service operators benefit from new efficiencies and widen their customer reach. In other words, everybody wins. We've helped thousands of forward-thinking companies modernize their systems, improve travel management and save money. Deem is backed by leading venture capital funds as well as corporate and private equity investors. The company is headquartered in San Francisco, CA and has an office in Bangalore, India.

 

We are looking for Engineers to help us dramatically expand and improve our rapidly growing product offerings. We operate in an agile manner with small, cross-functional teams who are empowered to make decisions and move quickly. Deem’s Engineering team is the perfect place for developers to work on and deliver world-class software in a friendly, fun and innovative environment. 

 

Your role will be to lead and contribute to the development of NextGen desktop and mobile applications of Deem's Web-based platform, particularly the Business Travel suite. As a senior UI developer, you will be responsible for design, development of high quality UI features and products using HTML5, CSS3, Handlebars and JavaScript libraries. You will be designing, reviewing designs and code produced by other developers. You will be mentoring other developers in the team in producing quality product. The success of this position will be measured by the quality, timeliness, and depth of the designs and code produced. 

San Francisco, California (HQ)

Our mission is simple. We make business travel less complicated for travelers, less costly for employers and more profitable for service providers. Using our industry-leading software solutions, employees book travel and car service and report those expenses faster and more easily than ever before. Corporations control costs more effectively. Travel management companies deliver more engaging customer experiences. Car service operators benefit from new efficiencies and widen their customer reach. In other words, everybody wins. We've helped thousands of forward-thinking companies modernize their systems, improve travel management and save money. Deem is backed by leading venture capital funds as well as corporate and private equity investors. The company is headquartered in San Francisco, CA with offices in Bangalore, India.

 

We are looking for a technically strong Senior Development Operations Engineer to join our Operations team as a hands-on, individual contributor in a complex, fast-paced environment. The ideal candidate will be adept at utilizing their high energy, dedication, and expert-level skills within a 24x7x365 production environment.

 

San Francisco, California (HQ)

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